Privacy Policy

• Contact and delivery details you enter at checkout: name, email, phone, shipping address and pincode.
• Order details: the items you bought, amounts, payment status and order history.
• Account details if you create an account, including your saved addresses and wishlist.
• Basic technical data such as device type and pages visited, used to keep the site working and improve it.

• To process, pack, ship and track your order.
• To send order, shipping, return and refund updates.
• To answer your questions over email, chat or Instagram.
• To prevent fraud and misuse, and to meet accounting obligations.
• To send marketing emails only if you subscribe — you can unsubscribe from any email.

Card, UPI and netbanking details are collected and processed by our payment partner on their own secure systems. D'ishq never sees or stores your full card number, CVV or UPI PIN.

We share only what is needed with the partners who help us run the store: our payment gateway, our courier and shipping partners, our email delivery provider and our hosting and commerce platforms. We do not sell your personal data.

Order records are kept as long as required for warranty, returns and tax purposes. You can ask us to access, correct or delete your personal data, or to stop marketing emails, by writing to d.ishqjewels@gmail.com. We respond within 30 days.

We use essential cookies and local storage to keep your bag, wishlist and login session working. You can clear them from your browser at any time, though the site may then forget your bag.